Mascot Junction

PBIS Posters, Signs, Clip Art, T-shirts

White List Instructions

IMPORTANT: Make sure you get the information you want, and your school’s spam filter doesn’t block e-mails from us. Put us on your Whitelist to ensure you can receive our e-mails. We do NOT share your e-mail address with anyone else. (We hate spam too). These e-mail addresses are used strictly for custom support.

Our e-mail addresses are:
info@mascotjunction.com
davet@thompsonadvertisinginc.com
brittany@thompsonadvertisinginc.com
juner@thompsonadvertisinginc.com

A whitelist is a list of email addresses you want to receive email from. By adding an address to your whitelist, you are telling the email system not to filter email from that address. Follow the instructions below to add us to your whitelist, to ensure that you receive our emails.

  • AOL (version 9.0 or higher)
  • AOL 8.0
  • AOL 7.0
  • Gmail
  • Hotmail
  • McAfee SpamKiller
  • MSN
  • Mozilla Thunderbird
  • Outlook (for 2003 and 2007)
  • Outlook (for 2010)
  • Norton AntiSpam
  • Yahoo!
  • Netscape
  • Others

AOL (version 9.0 or higher)

  1. Copy the “from”address from the latest email (or you can copy the addresses listed above).
  2. In the pop-up box, select .
  3. Paste the copied address/type the address required in the email field.
  4. Make the newly added address the “Primary email address”by checking the checkbox.
  5. Select .

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AOL 8.0

  1. Select in the Menu on the top of the screen.
  2. Select .
  3. The Mail Control Screen would be displayed. Select .
  4. Select and click .
  5. You can select “Allow email from all AOL members, email addresses and domains” (allows all emails).
  6. Select until the button shows up at the bottom.
  7. Select .

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AOL 7.0

  1. Select in the Menu on the top of the screen.
  2. Select .
  3. The Mail Control Screen would be displayed. Select .
  4. Select and click Next.
  5. In the exclusion and inclusion parameters, include the domain xxxxx.com (replace the xxxxx with the domain name).

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Gmail

To ensure that you receive emails in your inbox, you can add the email address to your contact list. If one of our mails has been moved to the spam folder, you can mark it “Not Spam” to whitelist it.

  1. Select from the options on the left side of the Gmail dropbox.
  2. Select on the top menu.
  3. Enter the email address in the primary email box.
  4. Select .

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Hotmail

  1. Open your Hotmail mailbox.
  2. Select from the top right (next to the question mark).
  3. Select (under Preventing junk email) .
  4. In the space provided, enter the address. You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).
  5. Select .
  6. Ensure the safe mailing lists box has the address you entered, and select .

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McAfee SpamKiller

  1. Click .
  2. Click .
  3. Enter your contact’s domain.
  4. Click .

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MSN

  1. Select (bottom left, just above Calendar).
  2. From the E-mail settings screen, select .
  3. Select .
  4. Enter the email address. You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).
  5. Select .

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Mozilla Thunderbird

  1. Check if your contact’s email is in your Junk folder, right-click on the email and choose “Mark As Not Junk”.
  2. Click .
  3. Make sure that the is highlighted.
  4. Click , the New Card window will display.
  5. Under the tab, copy your contact’s “From” address and paste it into the Email dialog box.
  6. Click .

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Outlook (for 2003 and 2007)

Without an example email address in your inbox:

  1. Select from the toolbar at the top of the screen.
  2. Select .
  3. Select
  4. Click the tab.
  5. Click .
  6. Type in the email address you wish to add to your safe sender list.
  7. Click .

With an example email in your inbox:

  1. Open the email.
  2. In the Toolbar options at the top, click the drop-down.
    Note: This is located in the “Junk Email” section
  3. Select .
  4. Click .

To white list an entire domain:

  1. Open the email.
  2. In the Toolbar options at the top, click the drop-down.
    Note: This is located in the “Junk Email”section
  3. Select .
  4. Click .

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Outlook (for 2010)

  1. In Outlook, go to the tab.
  2. Click the button.
  3. Choose from the drop-down list.
  4. Go to the tab.
  5. Type in either the email address or the domain name you wish to add.
  6. Click .

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Norton AntiSpam

AntiSpam works along with Outlook, Outlook Express, Netscape and Yahoo, MSN/Hotmail to block spam mails before it reaches your inbox. To make sure emails reach you, you can add us to your Personal Friends list or Global Friends list. Here is how you can do that:

  1. Start Norton AntiSpam, select tab.
  2. Select .
  3. Select button – right hand side bottom of the screen.
  4. Select tab – second tab on the list of tabs.
  5. Select .
  6. Enter email address in the Email address box.
  7. Select .

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Yahoo!

  1. Open your Yahoo mailbox.
  2. Select on the top left hand side .
  3. Select .
  4. Click .
  5. In the top row, labeled From Header, select from the pull down menu. Enter the address in the text box next to the pull down menu. You can either give a specific email address or use @xxxxx.com or *xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).
  6. Move down to the bottom where there is the option Move the message to. Select from the drop-down menu.
  7. Select the button once again.

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Netscape Mail

Netscape Mail Web-Based Email has no filters and spam protection. Therefore, it should not be mistakenly filtered.

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Others

If you use a Web mail system or email application not listed above, the instructions for whitelisting my address will depend on the specific email program you are using. If you access the help files, instruction manual or customer support, there should be instructions on how to do this.

In most cases, jut by adding my From address to your address book, safe list, white list or contact list will be sufficient.

If my emails are not getting to your inbox, we suggest checking your spam folder, bulk folder or junk folder. If you find my email, you will need to find a way to inform your mail application that it is not spam. Most likely the course of action is to select my email and click on the Not Spam or Not Junk button, if available. For more information about your mail application, please visit the help section that is associated with your mail application.

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